We make sure each client receives support unique to their organisation.
Our consultants work on-site with you to make the agreed changes to substantially increase your profit margins, by improving daily sales performance (not spending more money on advertising) and reducing the cost to develop each product or service.
Most importantly we build the architecture, improve employee commitment and capabilities to improve profit margin each quarter.
We work closely with our clients with regular onsite visits, provide at no cost computer-based task monitoring and virtual working conferences.
“Because of Edgeview we didn’t fall for the trap of just seeking revenue. We developed strategies to build a solid, scalable, profitable platform. Most importantly we developed and implemented policies and procedures that ensured we measurably improved customer service with stringent productivity”
We take responsibility for the execution of the agreed change plans.
Businesses, who work with us, usually have twenty to five hundred employees, and regardless of profession or industry, they expect us to improve their profits by enhancing and improving their margins.
Using the power of our Discovery Workshop, our approach is to quickly and effectively determine the necessary improvements to deliver our ‘best margin’ mantra for our clients.
We take the time to explain our new ideas, get the right support, agree proposed changes for the team, practice group, division or whole of business, by explaining clearly why each change is required, how it will be made and how long it will take to receive the expected benefits.
Often, it’s agreed there will be a new focus and approach on five key areas: – corporate culture, strategy, execution, performance management and sales performance.
All change is supported with formal Change Management principles and executive coaching to ensure execution and minimal employee disruption.
We need to know the story behind the financials. One of the key aspects of our approach is conducting extensive interviews across the whole organisation. We acquire a deep understanding of our client’s day to day operations.
We discover and confirm what got the business to where it is now, and the true impact of existing long-term issues are having on the business. It’s from this informed position we collaborate to suggest, negotiate and agree the best options to effect the necessary changes to achieve the desired end state and to achieve new opportunities.
Most importantly, we execute the changes onsite with our clients as they continue to grow their client base and profit.
We regularly follow up on our work, visiting our client’s premises each week to ensure there is lasting change and employees have acquired, and are effectively utilising the new skills.
Most importantly, we test and measure to ensure employees use the new skills to continue to develop and improve the ways of working.
- We know change must be accepted – we help shift the thought process through executive coaching techniques – making sure the need for change is understood and wholeheartedly supported.
- Great success comes from taking a long-term approach and taking a hands-on approach in our efforts with your organisation to dramatically improve culture, increase sales, reduce costs, boost profitability, improve productivity, and strategically innovate.
- To effect change and improvement, we bring new questions, experiences, insights, training and enthusiasm. We agree on a new approach, agree how we make the planned improvements and deliver the changes as agreed – driving the business to massively grow its profits.